Privacy Policy

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION? When you buy a course or product from us, as part of the selling process, we collect the personal information you provide to us, like your name, address, email address, and phone number. This is necessary to create your student account and deliver your products through our partner Pathao.

Moreover, when you use our store or access some information on our site, we use cookies—files stored on your device locally through your web browser. We use cookies to store your computer’s internet protocol address in order to provide us with information about your browser and operating system.

SECTION 2 – CONSENT How do you get my consent? When you provide us with your personal information to help us complete a transaction, verify your credit card or mobile banking (Bkash/Nagad/Rocket) transaction ID, place an order, arrange for a delivery or return the purchase, we consider that you have given us your consent to use this information for that specific reason only.

SECTION 3 – DISCLOSURE We may disclose your personal information if we are under a legal obligation to do so or if you violate our Terms of Service.

SECTION 4 – PAYMENTS Currently, we accept payment through manual transfer, Send Money/Cash In, via Bkash, Nagad, and Rocket. In the future, we may use payment gateways like ShurjoPay.

  • Manual Payments: When you make a payment through Bkash, Nagad, or Rocket, we will ask you to provide your Transaction ID and Phone Number to verify your payment.
  • Payment Gateways: If you choose a payment gateway like ShurjoPay to make your payment, then they will store your credit card information. The credit card information will be encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).

SECTION 5 – THIRD-PARTY SERVICES (COURIERS) Generally, the third-party service providers that we use will only collect, use, and disclose your information to the extent that it is necessary to allow them to perform their services to us. Specifically, with regard to our logistics partner, Pathao, we must share your Name, Shipping Address, and Phone Number to ensure that your robotics equipment is delivered to you.

SECTION 6 – SECURITY To safeguard your personal information, we use reasonable efforts and follow industry best practices to ensure that your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

SECTION 7 – CHANGES TO THIS PRIVACY POLICY We may update this privacy policy at any time without prior notice to you. Therefore, please regularly review this privacy policy. Any changes to this privacy policy will become effective immediately upon their posting on the website.

QUESTIONS AND CONTACT INFORMATION If you want to: access, correct, amend, or delete any personal information that we have collected about you; make a complaint; or want to know more about this privacy policy, please contact our Privacy Compliance Officer at support@thebotbakers.com .